Job: AT&T Store Manager I - Mission, SD (Mission)
This posting has expired and is no longer available.
Working as a Store Manager, you will develop and lead a professional retail sales team to ensure achievement of store/kiosk revenue targets, operational goals and 100% customer satisfaction. You will supervise the overall daily operation of a store including hiring, discipline, and scheduling of employees to ensure cost effective and quality Store Operations.
- Ensure customer satisfaction
- Maintain inventories at adequate levels, promote sales, and maintain the appearance of the store
- Complete accounting and paperwork associated with cash receipts and prices and conduct physical inventories
- Meet assigned sales performance and profitability criteria
- Set appropriate individual performance standards for the store/kiosk in line with national standards
- Develop, implement and monitor a store prospecting plan to increase sales
- Facilitate and participate in weekly staff training/educational sessions to increase knowledge, create high levels of motivation, and inspire team to achieve results
- Establish and monitor store/kiosk work schedules and staffing issues to effectively manage payroll expenses
- Exhibit a high level of leadership presence within all aspects of the business and other internal departments
- Effectively manage profit and loss responsibility for store/kiosks and protect company assets
- Analyze various business reports for trend analysis and strategic planning purposes
- Effectively manage a team of retail store employees, including coaching, administering discipline, etc.
- Three or more years sales/customer service experience in the telecommunications or related industry
- Previous management experience in the telecommunications or related industry
- Effective communication, presentation and interpersonal skills
- Strong organizational skills with attention to detail
- Ability to work at multiple locations within district preferred
- Familiarity with wireless terminology and AT&T Mobility systems preferred
Requisition Number: 1131352
Skills / Requirements
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